Privacy Policy

1. Introduction

Memoher (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI companion service.

2. Information We Collect

2.1 Account Information

• Email address — used for authentication via magic link sign-in
• Invite code — used to verify access during registration

2.2 Conversation Data

• Messages — the text you send and AI responses you receive
• Extracted memories — structured information the AI derives from conversations (e.g., your preferences, life events, interests) to provide a personalized experience
• Relationship data — intimacy scores and mode preferences that track your interaction progression

2.3 Technical Data

• Usage analytics — anonymous page views and session data collected via Plausible Analytics (privacy-focused, no cookies, GDPR compliant)
• IP address — temporarily processed for rate limiting and security purposes, not stored long-term

3. How We Use Your Information

We use your information to:

• Provide and maintain the Memoher service
• Authenticate your identity and manage your account
• Generate personalized AI responses based on your conversation history and extracted memories
• Track your relationship progression with AI characters
• Prevent abuse and enforce rate limits
• Improve the Service based on aggregate, anonymized usage patterns

4. Data Storage and Security

Your data is stored in Supabase (hosted on AWS infrastructure) with the following protections:

• All data is encrypted in transit (TLS/HTTPS)
• Database access is protected by Row Level Security (RLS) policies
• Authentication is handled by Supabase Auth with magic link tokens
• API endpoints are protected by authentication middleware

5. Third-Party Services

We use the following third-party services to operate Memoher:

We do not sell your personal data to any third party. Conversation data sent to MiniMax is used solely for generating responses and is subject to MiniMax's privacy policy.

6. Data Retention

• Account data — retained as long as your account is active
• Conversation history — retained as long as your account is active to provide the memory feature
• Waitlist emails — retained until invite codes are sent, then deleted
• Rate limiting logs — automatically purged after 24 hours

7. Your Rights

You have the right to:

• Access your data — request a copy of all personal data we hold about you
• Delete your data — request complete deletion of your account and all associated data
• Export your data — request your conversation history and memories in a portable format
• Withdraw consent — stop using the Service at any time

To exercise any of these rights, contact us at support@memoher.com.

8. Cookies

Memoher uses only essential cookies required for authentication (session tokens). We do not use tracking cookies, advertising cookies, or third-party cookies. Our analytics provider (Plausible) is cookie-free.

9. Children's Privacy

Memoher is not intended for anyone under the age of 18. We do not knowingly collect personal information from minors. If we discover that a user is under 18, we will promptly delete their account and all associated data.

10. International Data Transfers

Your data may be processed in countries outside your jurisdiction (including the United States) where our infrastructure providers operate. By using Memoher, you consent to such transfers. We ensure that all third-party providers maintain appropriate data protection standards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by updating the “Last updated” date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact

For questions or concerns about this Privacy Policy or your data, please contact us at support@memoher.com.